Shipping & Delivery Policy
At EURL Electronic Space, we are committed to delivering your equipment — whether purchased or rented — safely, on time, and in excellent condition. We proudly ship worldwide to ensure our clients have access to premium audio solutions wherever they are.
1. Delivery Areas
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We offer worldwide shipping for equipment sales.
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Rental deliveries are available within France and can be arranged internationally for larger events upon request.
2. Shipping Methods
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Standard International Shipping – Orders are usually shipped within 2–7 business days after payment confirmation.
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Express Shipping – Faster delivery is available at an additional cost.
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Rental Delivery & Setup – Our team can deliver, install, and collect equipment as part of your rental package (fees apply).
3. Delivery Fees
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Shipping costs are calculated based on destination, weight, and service type.
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International customers are responsible for customs duties, import taxes, and clearance fees in their country.
4. Order Tracking
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All shipped purchases include a tracking number sent by email.
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For rentals, delivery and collection times will be coordinated directly with our team.
5. Delivery Times
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Typical delivery times:
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Europe: 2–5 business days
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North America: 4–7 business days
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Asia, Middle East & Africa: 5–10 business days
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Rest of World: 7–14 business days
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Delivery times may vary depending on customs clearance and local courier services.
6. Customer Responsibilities
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Provide accurate delivery details (name, address, phone number, email).
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Ensure someone is available to receive the delivery.
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For rentals, equipment must be available for pickup at the agreed date/time.
7. Damaged or Missing Items
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Please inspect your delivery upon arrival.
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If items are damaged, missing, or incorrect, contact us immediately at support@eurlelectronicspace.com so we can resolve the issue promptly.
8. International Shipping Notes
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International orders may be subject to local import laws.
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Customers are responsible for compliance with these laws and for covering any additional fees charged by customs authorities.
9. Contact Us
For shipping inquiries or to request a custom delivery solution, please contact:
EURL Electronic Space
📧 info@eurlelectronicspace.com